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Become a Partner for 2025!
In 2023, U.S. insurers paid more than $92 billion in catastrophe losses, with upwards of 10 percent or $9.2 billion lost to post-disaster fraud.
CFAW is a week-long awareness event that brings together our Members, Industry Trade Associations, Legislators, and Law Enforcement to raise awareness with the goal of preventing consumers from falling victim to this heartbreaking and prevalent form of crime.
Partners are invited to help raise awareness by promoting their partnership and sharing consumer tips on social media.
If you have any questions on CFAW partnership, email [email protected].
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Common Signs Prevention Tips Report Fraud Post-Disaster Fraud
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State Support
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- Multi-year Support
- 2024 Supported
- Previously Supported
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2024 Support
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Resources
Do Your Research
NICB Fraud Resources After a Disaster
While you may not be able to stay out of the path of a natural disaster, you can equip yourself with the right information to avoid dishonest contractors lurking in the wake of that disaster.
Disaster Fraud Resources Contractor Search Checklist
NICTA On-Demand Courses
Catastrophe Fraud
This course on the identification and investigation of Catastrophe Fraud provides an overview of the indicators of this type of activity and shows the proper investigative steps to take when presented with a questionable claim involving a claim after a catastrophe.
*Registration is restricted to NICTA users.
Contractor, Vendor and Provider Fraud
Learn to spot the indicators and the various types of schemes used to defraud the insurance industry.
*Registration is restricted to NICTA users.
NICB Regional Contacts
| Foreign Operations | 891 Kuhn Drive, Suite 201 Chula Vista, CA 91914 t: 888-241-5021 f: 619-482-8946 |
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Mid-Atlantic Region |
William Woolf, Director of Operations | [email protected] Territory: D.C., Delaware, Maryland, North Carolina, New Jersey, Pennsylvania, South Carolina, Virginia, West Virginia 53 Main St. PO Box 1108 Warrenton, VA 20188 t: 888-241-7159 |
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Midwest Region |
Thomas Fabus, Jr., Director of Operations | [email protected] Territory: Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, Tennessee, Wisconsin 1515 W. 22nd St., Ste. 1300W Oak Brook, IL 60523 t: 800-447-6282, ext. 7300 f: 847-544-7648 |
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Northeast Region |
Kevin Gallagher, Director of Operations | [email protected] Territory: Connecticut, Maine, Massachusetts, New Hampshire, New York, Rhode Island, Vermont 145 Pinelawn Road, Suite 330 South Melville, NY 11747 t: 888-241-8280 or 631-694-9201 f: 631-694-9236 |
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Northwest Region |
Wes Rethwill, Director of Operations | [email protected] Territory: Alaska, Colorado, Idaho, Montana, Oregon, Utah, Washington, Wyoming 3560 Bridgeport Way W, Suite 1D-9 University Place, WA 98466 t: 847-544-7901 f: 847-544-7909 |
| Southeast Region | Charlie Worsham, Director of Operations | [email protected] Territory: Alabama, Florida, Georgia, Mississippi 14025 Riveredge Dr., Suite 130 Tampa, FL 33637 t: 888-241-8270 f: 813-977-1525 |
| Southwest Region | Niambi Tillman, Director of Operations | [email protected] Territory: Arkansas, Louisiana, New Mexico, Oklahoma, Texas 1560 E Southlake Blvd., Suite 100 Southlake, TX 76092 t: 817-659-3397 f: 847-544-7809 |
| West Region | Ray Duncan, Director of Operations | [email protected] Territory: Arizona, California, Hawaii, Nevada Northern, Central and portions of Southern California 2001 Financial Way, Suite 100 Glendora, CA 91741 t: 602-828-7793 |
State Resources
The more information you have to make a decision, the stronger it will be. The NICB encourages you to do your research before accepting offers for contractor services. If you need a contractor, it's important to use the resources available to you
View resources for the states below.
FAQs
Common Questions
| Question | Answer |
|---|---|
| What is Contractor Fraud Awareness Week? | Contractor Fraud Awareness Week is a public awareness program developed by the National Insurance Crime Bureau to highlight the problem of contractors and vendors that take advantage of disaster victims in the aftermath of catastrophes. |
| How do contractors and vendors take advantage of catastrophe victims? |
Following a wildfire, hurricane or tornado, victims are stressed and at their most vulnerable. This is the opportune time for deceitful contractors try to take advantage of homeowners by offering quick solutions to get their homes and lives back in order. Believing they are the answer, homeowners are pressured to sign a contract -- a contract that may cost them and their insurer thousands of dollars and may not even result in the repairs expected. |
| What can catastrophe victims do to prevent falling to one of these scammers? |
By being informed and prepared before a disaster ever strikes, homeowners will be more immune to the promises and schemes of fraudulent contractors and vendors. Prior to a disaster, homeowners should make sure they understand their insurance protection and assure all policies are paid and up to date. Insurance companies are the first line of defense against fraud. They can build a list of reputable contractors in their area and look up their contractor license, reviews, and Better Business Bureau (BBB) information. By documenting that information and storing it in an accessible place – like email or with a family member, they will be prepared to contact those contractors immediately following a disaster and be prepared to start the recovery process. After a disaster, they should be skeptical of unsolicited help from a contractor. If a contractor claims to be approved by FEMA or the government, that’s a red flag because FEMA doesn’t approve contractors. Those who have that pre-vetted list of contractors should access that and verify the information. Others should start that process of checking licenses, reviews, and BBB information. Don’t be pressured into signing anything, and work with your insurance company to assure all repairs are covered by your policy. Download NICB’s Post-Disaster Contractor Search Checklist to document the process. |
| How can I participate in Contractor Fraud Awareness Week? | Start by becoming a Proud Partner. Add your voice and support to the messaging by posting and sharing content with your customers and social media communities. Share your experience. Identify customers who can share their stories to keep others from falling victim. Check all the events scheduled for May 20-24, register for training, and download all our assets. |
| Where can I go to get more information about Contractor Fraud Awareness Week and what I can do to avoid fraud? | Review all the information available on this page and get additional information from our CFAW partners: Insurance Information Institute, Northwest Insurance Council, Rocky Mountain Insurance Association, Florida's Insurance Consumer Advocate, Insurance Council of Texas, and the AARP. |